eGate

Partners/Customers

iSupportiSupportiSupport is part of the eServices Platform and an optimal support of the Diebold Nixdorf worldwide service processes.
With iSupport the user is able to create and manage servicerequests in a more easier way. iSupport replaces the Email communication processes through the different HQ support teams and mailboxes. Users will get more transparence on the solution finding process and a faster response to their Service Requests.
IconPartnernetThe partnernet provides sales and technical product information and gives an overview about the Diebold Nixdorf partner program SPIRIT.
IconReseller Online Shop
Europe
Asia
PMEA
ESLatAM
Online shop for ordering hardware and software products for partners.
IconSpare Part Portal
Europe/MEA/LatAM
APAC
Online Shop for ordering spare parts for partners and customers.
Learning SuiteLearning SuiteThe Diebold Nixdorf Learning Suite is a personalized learning environment that helps partners with all their training related administration, scheduling and learning activities.
IconAfter Sales Portal
AVP Activation
Report System Failure
Bring-In-Warranty
Registration of Availability Packs and reporting of system failures of Diebold Nixdorf BEETLE POS systems.

Supplier

IconSupplier

Technicians

IconNon DNGL StockAccess to Cycle count Spare Part Stock PE5
IconDNGL StockAccess to Cycle count Spare Part Stock P12