Customer experience: A winning strategy for retail banks
How software drives an omni-channel customer experience
With Wincor Nixdorf’s comprehensive multivendor software portfolio retail banks achieve a truly differentiating omni-channel customer experience.
It enables seamless in-branch, mobile and online retail channel integration and delivers customers an outstanding personal self-service experience.
These are end-customer expectations and for retail banks decisive key differentiators to acquire new customers and achieve a higher retention rate through an increased probability of customers remaining loyal to your brand.
As a result, sales of services can be expected to grow and business processes can be optimized.