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Availability Packs – Your Direct Line to Diebold Nixdorf

Owners of a Diebold Nixdorf Availability Pack certificate can report failures of their BEETLE POS systems directly to the Diebold Nixdorf‘s Global Customer Care Center. Your service request will be answered promptly from Monday to Friday from 8:00 am to 5:00 pm.

To report a failure, please complete the following contact form or contact the Diebold Nixdorf Global Customer Care Center by phone.

CountryPhone number
Belgium+32 2 416 81 70
Czech Republic+42 023 303 4133
Denmark+45 703 01170
France+33 0826 108 018
Germany+49 5251 2020 855
Greece+30 021 0624 0829
Hungary+36 1430 2570
Ireland+35 314 660 960
Italy+39 0800 753 060
Netherlands+31 881027759
Norway+47 23 05 26 50
Poland+48 22 306 07 20
Russia+7 8 800 250 72 82 
Slovakia+42 124 925 8300
Spain+34 902 431 007
Sweden+46 8 470 0945
Switzerland+41 44 838 63 63
Turkey+90 216 544 1044
UK+44 844 892 2764
Ukraine+380 44 499 83 13
Rest of World+49 5251 2020 855