24.01.11

One for all

TP Application Suite with uniform functionalities for all retail sales channels

The number of Internet users is growing worldwide, and this trend is accompanied by a change in purchasing habits: Customers are doing more of their shopping online while expecting perfect service in bricks-and-mortar retail businesses. By expanding its TP Application Suite, Wincor Nixdorf offers a single solution platform to support the wide range of different retail sales channels and thus provide an answer to these changing requirements. That ensures retailers maximum flexibility in developing their individual sales and growth strategies and sustainably reducing complexity in their IT landscapes.

Multichannel solutions – Respond flexibly to market requirements

Retail companies face the challenge of finding new and broader sales channels and formats and rolling them out quickly and cost-effectively. TP Application Suite supports this with an end-to-end solution architecture. Wincor Nixdorf’s portfolio for retail customers ranges from traditional checkouts and self-checkout solutions in the store to concepts for outdoor sales, e-commerce and the integration of delivery services. For instance, the software platform supports merchandise orders from the store, at home or on the road, with either store pick-up or home delivery as options when the order is filled. And the mobile offline POS system enables retailers to shift the point of sale directly to the customer’s doorstep. These offers help retail companies ensure maximum investment protection, but also enhance customer loyalty and thus secure the retailer a competitive edge. The end-to-end software platform safeguards data consistency, for example for prices and offers, and offers extensive analysis tools so that campaigns and other measures can be assessed. Existing IT structures can be integrated seamlessly.

Mobile applications – Greater freedom of action for customers and employees

Mobile sales solutions complement the checkout and sales channels. A familiar feature is the mobile shopping assistant, which enables greater shopping independence and convenience and allows consumers to scan their articles themselves instead of having to wait in line at the checkout. Mobile solutions also increase productivity and cut costs in store management. An innovation in the TP Application Suite portfolio this year is a touch-operated, Web-capable administration component of the store software for use by the store manager. It enables intuitive, mobile access to typical administration functions such as master data and cash management or reporting. As a result, store managers can use tablet PCs, for example, to track and control their store processes – anytime, anywhere.

Control and monitoring of the store landscape and seamless SAP integration

Reduction in the complexity of IT at the store level means the centralization of IT administration functions such as central system control, centralized, Web-capable reporting, and the administration of customer loyalty programs, for example. All these are covered by TP Enterprise Solutions. The central merchandise management system interacts with the TP Enterprise Solutions modules through a clear interface. That simplifies implementation and monitoring of data transfer between head office and stores and creates greater transparency and reliability in the interaction between enterprise resource planning and the store. At the same time, the total cost of ownership is cut significantly. As the leading SAP value-added reseller in Germany, Wincor Nixdorf can deliver an SAP Retail portfolio that dovetails seamlessly with the solutions in the TP Application Suite. New this year are the industry-specific preconfigured SAP Retail templates, which are tailored to the needs of SME businesses and their retail segments. These templates have been created on the basis of numerous customer implementations and allow projects to be carried out quickly and cost-effectively.

Professional Services – From analysis to rollout

TP Application Suite offers retailers a uniform, extensive and internationally available software platform. Country- and customer-specific requirements are addressed by a global network of local software experts established by Wincor Nixdorf to expand its software business. More than 450 specialists in some 60 Competence Centers around the world ensure that the software is implemented and integrated in customers’ IT landscapes.