Branch transformation is a journey.
A journey of improvement and discovery

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The way people control their finances is changing. Digital technologies are providing alternative channels of customer access, which means that the branch – the oldest banking channel – must evolve and transform if it is to remain a core part of the banking mix. This transformation creates the right mix of branch types, based on four criteria for segmenting the network:

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Our branch model diversification approach, portfolio of solutions, and the unique way we combine and integrate them across platforms and channels, are designed to change the human experience in the branch and the efficiency of the network, with expert support by your side at every step.